บริษัท พี.เจ.ชลบุรี พาราวู้ด จำกัด

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May 18, 2024

Customer Service Officer

สถานที่ปฏิบัติงาน

Ban Bueng, Chon Buri

เงินเดือน

N/A

อัตรา

1 อัตรา

สัมภาษณ์งานออนไลน์

สมัครงาน

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Job Descriptions

- Sales & Customer Service Officer - Respond to customer inquiries through various channels such as phone, email and chat. - Help and support customers on a daily basis to ensure operations run smoothly. - Cooperate with internal teams; Production, QA and other related teams to solve customer problems and provide appropriate solutions or alternatives, and then follow up to ensure resolution in accordance with Service Level Agreement (SLA). - Anticipate customer needs, potential problems and seek out ways to enhance customer service processes so that to increase customer satisfaction and win customer hearts. - Handle customer complaints calmly and keep record of customer interactions, transactions, comments and complaints. *** switch off saturday ***

Qualifications

Bachelor's degree in English, Marketing, Business Administration or related field
Welcome new Graduate and Experience in related field
Good command in English
Proficient in computer literacy such as MS Office is a must
Good communication and interaction with customers
Problem resolving and critical thinking skills