CareerLink Recruitment (Thailand) Co., Ltd.

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May 7, 2024

IT Service Desk Staff (JLPT N2up) T02850

สถานที่ปฏิบัติงาน

Pathum Wan, Bangkok

เงินเดือน

63,000THB (Depend on skill)

อัตรา

สมัครงาน

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Job Descriptions

- Support global customers regarding incident, inquiry and request issues. - Coordinate and be the contact point for global support teams in order to fulfill customer requirement. - Escalate and follow up issues/projects with all related parties. - Create, follow up, close ticket in system. - English to Japanese translation and vice versa will be required in the operation from time to time. - Perform tasks as assigned by supervisors. - Be able to work in shift rotation, weekend and nightshift.

Qualifications

Thai Nationality
Male or Female
25-35 years old
Bachelor's degree in Computer Engineering, Computer Science, Information Technology, Business Administration, Business Computer, Humann resource Management or related fields.
Have working experience over 3yeras
Japanese N2+ and English TOEIC 600+
Required basic knowledge/usage on MS office, O365 Advantage:
Advantage: IT business field will be advantage (Not mandatory)
Advantage: Information Security business field will be an advantage (Not mandatory)
Advantage: Service desk business field will be advantage (Not mandatory)
Advantage: Have basic knowledge and experience of Linux, Windows, Solaris and network (Not mandatory)
Advantage: ITIL (Information Technology Infrastructure Library) v2+ (Not mandatoty)