Job Descriptions-Install, Reinstall, and Clone OS.
-Install, Update, and Uninstall Software.
-Setup Computer and Peripheral devices.
-Setup Printer, IP Phone, Projector, UPS, Video Conference.
-Microsoft Office, Office 365 troubleshooting.
-Computer and Peripheral, OS, and Standard Software troubleshooting.
-Basic verify and troubleshooting on Network Switch.
-Add or replace RAM, Hard disk.
-Virus scan and clean. (Base on the Customer's tools)
-Coordinate with Vendor to repair damaged or replace equipment.
-Optimize PC. (Base on the Customer's tools)
-Backup and Restore Client. (Base on the Customer's tools)
-Logging and follow up tickets.
-Any IT related task as assigned.