PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

See more company details.

May 4, 2024

Customer Service Agent - Call Center (สัญญาจ้าง 3 เดือน)

สถานที่ปฏิบัติงาน

Sathon, Bangkok

เงินเดือน

20,000 - 25,000 บาท

อัตรา

สัมภาษณ์งานออนไลน์

สมัครงาน

Favorite

Job Descriptions

Business Type: Professional Services Position: Customer Service Agent - Call Center Employment Type: 3 Months Contract (Renewable) Salary: Up To 25,000 THB (based upon experience) Benefits: Group Insurance, SSO Location: Sathorn Area Working Days: 5 Days Per Week (Rotation) Work Shifts: 8:00 - 17:00, 9:00 - 18:00, 10:00 - 19:00, 11:00 - 20:00, 12:00 - 21:00 Responsibilities: -Call handling - Inbound calls, outbound calls to answer inquiries, providing updates to the customer, assisting and completing customers’ requests about related products. -Chats, email handling - answer product-related inquiries, coordinate with internal team to fulfill customers' requests. -Provide accurate, valid, and complete information by using the right methods/tools. -Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution. -Keep records of customer interactions, process customer accounts, and file documents -Follow communication procedures, guidelines, and policies. -Other task related to nature of work and business per the department managers assigned

Qualifications