āļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāļāļēāļâĒ Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
âĒ Defines customersâ needs and functionality in a service development cycle.
âĒ Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
âĒ Installs, configures, and tests operating systems, application software, and system management tools.
âĒ Ensures the highest level of systems and infrastructure availability.
âĒ Implements warranty and support activities.
âĒ Evaluates the existing systems and provides the technical direction to IT support staff or customer.
âĒ Plans and implements system automation as required for better efficiency.
âĒ Oversees the development of customized software and hardware requirement.
âĒ Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
âĒ Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.
âĒ Provide prompt support via tickets or live chat.
âĒ Troubleshooting a variety of technical and non-technical issues customers.
âĒ Travel to other sites/customers to participate in meetings or give presentations.
âĒ Perform miscellaneous duties as assigned
āļāļļāļāļŠāļĄāļāļąāļāļīāļāļđāđāļŠāļĄāļąāļāļĢ - 24 - 35 years old
- Bechelorâs degree in Computer science, engineering or other related field
- 3-5 Years of total work experience with 1 to 2 years of technical lead role
- Excellent communication English skills
- Decision-making
- Service-minded with strong analytical skills
- Knowledge of systems engineering software tools
- Experience with documenting procedures
āļ§āļīāļāļĩāļāļēāļĢāļŠāļĄāļąāļāļĢ- āļāđāļēāļāļāļļāđāļĄ Apply Now āļāļāļ JobThai
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āđāļāļ§āļāļāļĨāļāļāļŠāļēāļ āđāļāļāļāļĨāļāļāļŠāļēāļ āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ 10600
āļŠāļāļēāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļāđāļāļ§āļāļāļĨāļāļāļŠāļēāļ āđāļāļāļāļĨāļāļāļŠāļēāļ āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ
āļ§āļīāļāļĩāļāļēāļĢāđāļāļīāļāļāļēāļāđāļāļĨāđāļĢāļāđāļāļāđāļē BTS āļŠāļāļēāļāļĩāļ§āļāđāļ§āļĩāļĒāļāđāļŦāļāđ