รายละเอียดงาน• Take responsibility to bring all legal cases in the portfolio to a conclusion (full recovery, settlement, write-off)
• Track legal case status and update in SAP system and excel file including a court document.
• Follow up individual customer (Foreigner and Thai) to settle payment.
• Track case status with external collection agencies (OVAG).
• Monitor overdue account by phone and other.
• Send e-mail notification and prepare dunning letter to patient including keep record about postage for high outstanding balance.
• Submit and support case to external lawyers.
• Find out route cause of debts and coordinate with related department to solve problem.