บริษัท โปรเฟสชันแนลวัน จำกัด

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Jul 18, 2025

IT Helpdesk (English Skills)

Location

Pathum Wan, Bangkok

Salary

28,000 - 32,000 THB

Vacancies

Not specified

Online Interview

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Job Descriptions

1. Provide day-to-day general IT support both online channel and walk-in 2. Dispatch jobs to a related person via IT ticket system including handle/monitor and follow up until completing tickets in SLA. 3. Support users on office equipment at station 4. Set up and prepare IT devices and laptops (MacBook and Windows laptops) and securely wipe all data from returned laptops 5. Prepare and ensure that meeting room devices and workstation work smoothly. 6. Perform other tasks and projects assigned by supervisor or hiring manager (including but not limited to processing documents, providing trainings to employees, etc.)

Qualifications

Bachelor's degree or higher in Computer Science or equivalent plus professional qualifications in IT area is preferable.
At least 1 year solid experience in IT support or IT Helpdesk
Proficiency in iOS and Microsoft platforms, as well as common desktop applications on Mac and Windows.
Excellent interpersonal skills with a strong customer service orientation.
Strong problem-solving abilities.
Flexible and adaptable to change.
Proficient in English, both written and spoken.