JobThai

Quality Analyst (Content Moderation)

Jan 15, 2026
pin locationLocation
pin location

Huai Khwang, Bangkok

salary iconSalary
salary iconNegotiable
number of positions iconVacancies
number of positions icon3
english apply iconEnglish applications only.
online interview iconOnline Interview
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Job Descriptions
Job Description 1. Conduct daily monitoring, reviews and assessments, prepare documentation, measure quality performance of moderators 2. Review track and manage implementation & efficiency of all quality monitoring procedures and systems 3. Conduct reviews of individual / team capability to ensure quality performance met targets + provide ongoing training on new policies 4. Review client claims and non-compliance issues 5. Conduct data analysis to identify areas for improvement 6. Identify and implement best practice appropriate and applicable to improving overall quality 7. Develop, recommend and monitor corrective & preventive actions 8. Evaluate and audit team quality including both internal and external reports 9. Check and validate findings, implement appropriate corrective actions 10. Maintain standards and performance quality for all service provided 11. Maintain good communication with development teams to improve business processes
Qualifications
  1. Bachelor’s Degree or Higher in any fieled.
  2. 1 years’ experience in Content Moderator, QA or any position in Customer Services is advantage.
  3. New Gards are welcome
  4. Good at English communication (Eng - C1 Level +)
  5. Proficient at detecting patterns, observing and interpreting data, integrate new information and decisions based on data-oriented
  6. Proficient skills with MS Office and Google Products
  7. Experienced with giving / providing training of any kind
  8. Works independently with minimal supervision
How to apply
- Application via Job Thai website - Welcome to apply via email - Application via Google Form : https://forms.gle/1KStDP8sGnhLJdno8
Contacts
Recruitment Thailand
Gearinc Services (Thailand) Co., Ltd.
136/5 Phraya Suren Rd, Soi Ramintra 109,
Bang Chan Khlong Sam Wa Bangkok 10510
Email: gearinc_34@trustmail.jobthai.com (Email for job application & inquiry)
Location
161 Rama IX Rd, Huai Khwang, Bangkok 10310
Huai Khwang Huai Khwang Bangkok
Application Methods
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Easy Form
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