Job Descriptions• 接收并确认客户订单,准确录入系统,跟踪生产与出货进度,确保按时交付;
Receive and confirm customer orders, input data accurately into the system, and follow up on production and delivery schedules to ensure on-time shipment.
• 与生产、采购、仓库及物流部门密切沟通,协调订单执行过程中的各项事宜;
Coordinate closely with production, purchasing, warehouse, and logistics departments to ensure smooth order execution.
• 及时向客户反馈生产进度、出货安排及异常情况,保持良好客户沟通;
Provide timely updates to customers regarding production status, delivery arrangements, and any unexpected issues.
• 负责整理并归档客户资料、报价单、合同、对账单等相关文件;
Organize and maintain customer records, quotations, contracts, and billing documents in an orderly manner.
• 协助销售团队准备报价、样品、文件翻译及其他支持性工作;
Assist the sales team with quotation preparation, sample coordination, document translation, and other administrative support.
• 定期汇总销售数据、客户反馈及市场信息,为管理层提供参考;
Compile and report sales data, customer feedback, and market information regularly to support management decisions.
• 遵守公司制度,维护办公室环境与档案管理,协助完成部门内行政事务。
Comply with company policies, maintain office organization, and assist in administrative tasks within the department.