บริษัท ซีเจ โลจิสติคส์ (ประเทศไทย) จำกัด / CJ Logistics (Thailand) Co., Ltd.

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Staff Automation Control Tower Controller (Wang noi)

Jan 23, 2026

Location

Wang Noi, Phra Nakhon Si Ayutthaya

Salary

Based on company’s structure

Vacancies

2 Position

Online Interview

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Job Descriptions

Key Responsibilities 1. Real-time System Monitoring Continuously monitor the Automation Control Tower dashboard to oversee the flow of goods through automated zones. Track Key Performance Indicators (KPIs) such as throughput rates, system uptime, and bottleneck areas. Identify technical anomalies or mechanical stalls via the Warehouse Control System (WCS). 2. Incident Management & Troubleshooting Provide immediate first-level response to system errors, hardware jams, or software glitches. Coordinate with the Maintenance and IT Engineering teams to resolve hardware breakdowns (e.g., sensor failures, motor issues). Execute emergency procedures and manual overrides during critical system failures to minimize downtime. 3. Flow Optimization & Planning Balance the workload across different automated stations to prevent congestion. Collaborate with the Floor Operations team to adjust resource allocation based on real-time volume data. Analyze system logs to identify recurring issues and suggest process improvements. 4. Reporting & Communication Prepare daily operational reports detailing system performance, downtime incidents, and recovery actions. Communicate effectively with cross-functional teams (Outbound, Inbound, and Inventory) to ensure end-to-end synchronization. Escalate complex technical issues to senior management or external vendors as required.

Qualifications

Education: Bachelor’s Degree in Engineering, Logistics, IT, or a related field.
Experience: 1–3 years in automated warehouse operations or system monitoring (WMS/WCS).
Technical Skills: Proficient in data monitoring, troubleshooting automated systems (AS/RS, Sorters), and MS Excel.
Soft Skills: Strong analytical thinking, quick decision-making, and ability to work under pressure.
Able to work 6 days per week.
Fully flexible to work in rotational shifts (Day/Night) and on public holidays.