Job DescriptionsResponsibilities:
•Manage daily operations covering both Production Operation and Warehouse Operation.
•Oversee manpower planning, shift management, productivity, and operational performance.
•Ensure smooth operation flow including inbound, outbound, inventory control, production support, and value-added services.
•Act as the main point of contact between company and Nestlé team for operational matters.
•Handle customer inquiries, operational issues, and provide timely solutions.
•Participate in meetings with Nestlé and prepare operational updates, KPI reports, and improvement plans.
•Monitor and achieve operational KPIs including productivity, quality, safety, cost efficiency, and service level.
•Lead and develop supervisors and operational teams to improve performance.
•Drive continuous improvement projects to enhance efficiency and reduce operational costs.
•Ensure compliance with company policies, customer requirements, safety standards, and quality procedures.