Job DescriptionsBusiness Development & Prospecting
•Identify and approach new business opportunities, particularly Japanese companies, through target lists, referrals, networking, and other sales channels.
•Attend networking events, seminars, and business functions to expand professional connections and generate new leads.
•Conduct market and competitor analysis to identify emerging opportunities and recommend service improvements to expand the customer base.
Needs Analysis & Solution Proposal
•Understand clients' business objectives and gather detailed project requirements.
•Analyze client challenges and design tailored business solutions, including seminars, PR campaigns, events, and business matching services.
•Prepare compelling proposals, quotations, and presentations (Pitching) to win new business.
Sales Closing & Account Management
•Negotiate commercial terms and successfully close sales to achieve revenue targets.
•Build and maintain strong relationships with existing clients to encourage repeat business and long-term partnerships.
•Handle customer inquiries and complaints professionally while providing regular progress updates throughout project execution.
Coordination & Administrative Support
•Coordinate project handovers with the Operations team to ensure smooth project execution.
•Maintain accurate sales records and customer information in the CRM system (e.g., Salesforce).
•Provide project management support when required, including interpreter arrangements and contract or administrative documentation.
Japanese Client Hospitality
•Host and provide professional hospitality for Japanese clients during on-site meetings and business visits.
•Coordinate meeting logistics and ensure smooth communication between clients and internal teams.
•Deliver excellent business support and create a positive customer experience throughout client visits.