Job DescriptionsQuality Management System (QMS)
- Develop and maintain warehouse quality documentation, including Quality Manuals, Process Maps, SOPs, and Work Instructions (WI).
- Ensure all quality documents are updated and aligned with operational processes, system enhancements, and business requirements.
-Manage document control and version management to ensure employees always use the latest approved procedures.
Process Standardization & Continuous Improvement
- Design and improve operational workflows for Inbound, Outbound, Inventory, Packing, and Shipping processes.
- Collaborate with cross-functional teams to identify process gaps and implement sustainable improvements.
- Serve as the central point of reference for warehouse operational procedures and standards.
Audit & Compliance
- Develop and execute warehouse audit plans and schedules.
- Convert SOPs and WIs into practical audit checklists and compliance assessment tools.
- Conduct audits and monitor compliance with operational standards.
- Review audit findings and ensure consistency, accuracy, and transparency in audit results.
- Perform Root Cause Analysis (RCA) and drive Corrective and Preventive Actions (CAPA).
Reporting & Performance Monitoring
- Monitor non-conformance cases and track corrective actions through closure.
- Prepare weekly and monthly compliance reports, audit summaries, and quality performance metrics.
- Present findings and recommendations to management.
Team Leadership
- Lead and develop the warehouse audit by providing coaching, audit guidance, and performance feedback to ensure compliance with quality standards and operational excellence.