āļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāļāļēāļJob Description:
- Conduct investigation over identified fraud case made from both internal and external parties to find the fact and the offender as well as coordinate with police officers & law enforcement agencies for fraud loss recovery, legal action, arrestment and prosecution
- Perform outbound dunning call toward the applicant and fraudster who committed fraud to recover the loss if financial damage incurred.
- Negotiate with responsible parties to recovery the loss and ensure fraud recovery target is met
- Obtain and serve subpoenas and testify in court regarding investigation finding
- Report out the result of investigation case to related parties timely
- Prepare individual case detailed report of investigation result & performance
- Coordinate with Collection Litigation team (R&L) & designated outsource law firm and / or present to court as witness for fraud related case once required
- Liaison and work closely with BAY Fraud Team, Fraud Working Group members, merchants, dealers, and other counterparts to extend in-depth investigation and supported evidence for further litigation