PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

ดูรายละเอียดบริษัท

18 ก.ค. 68

Collection Executive I สัญญาจ้าง 6 เดือน I Up to 30K I MRT ศูนย์ฯสิริกิติ์ I JT

สถานที่ปฏิบัติงาน

เขตคลองเตย กรุงเทพมหานคร

เงินเดือน

25,000 - 30,000 บาท

อัตรา

สมัครงาน

สนใจ

พิมพ์

แชร์

รายละเอียดงาน

The Role: oAchieve monthly collection targets and Key Performance Indicators (KPI). oContact clients to enquire on invoice payment status through phone and email. oSend new invoices to client according to their preferred receiving channel. oIdentify billing issues and disputes early. To investigate and solve all billing queries from clients, following up regularly to ensure client’s dispute is resolved quickly. oMaintain up-to-date client contact details in the system. oBuild reliable, trusty, and long-term relations with assigned clients as well as with the Grab Account Manager/Sales Executive assigned to the clients. oDevelop insight into client’s processes such as their Purchase Order requirement, payment cycle and invoice approval route. oEnsure client’s payments are applied to the correct invoices. Perform accounts reconciliation against client’s payable record if required. oHandle incoming client queries through hotline phone or email, routing to the correct person-in-charge such as the Sales Executive as appropriate. oProvide collection status to support Finance’s review of provision of doubtful debts and bad debts oProvide collection forecast and report to Finance and business teams. oContribute to and make suggestions for process improvement activities. oProvide support for bad debt recovery actions. Essential Experience / Criteria: oMinimum 1 years’ experience in performing Collections role oKnowledgeable on Collection and Accounts Receivable processes oProactive and result-focused oExcellent communication and interpersonal skills oAble to work under pressure oProblem-solving and negotiation skills oAble to articulate clearly in both written and spoken English Desirable Experience / Criteria: oExperience in a call center is a plus (Collections or Customer Service) oTertiary qualification in Finance/Accounting is a plus oExperience using Power BI and Oracle Financials Cloud system is a plus

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