รายละเอียดงาน- Develop and maintain strategic, long-term trusting relationships with high-volume clients to accomplish organic growth.
- Develop and deliver sales/profit and other KPIs in order to achieve both customers and company's objectives.
- Drive upselling and cross-selling opportunities to increase account value.
- Ensure client retention and maintain account activation.
- Negotiating and handling objection both internal and external customer
- Building strong relationship and make it excellence execution.
- Understand client needs and offer solutions and generate actionable insights to support strategic decision-making.
- Collaborate with internal teams to ensure client satisfaction and campaign success.
- Resolve complex issues if they arise, ensuring timely and successful delivery of solutions according to customer needs.
- Prepare regular reports of progress and forecasts using key account metrics.
- Conduct regular business reviews with clients to identify opportunities for improvement and growth.
คุณสมบัติผู้สมัคร - Bachelor's degree in related field.
- At least 1-2 years of experience in key account management or working in a relevant client relationship position.
- Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization.
- Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.
- Posses practical knowledge of CRM, leveraging it to maintain, analyze, and drive customer interactions and insights.
- Experience in delivering client-focused solutions based on customer needs.*
- Willingness to learn product and service knowledge.
- Customer Centric personality with an excellent service mind.*
- Computer MS office applications.
- Strong English communication skills.*
- Able to work under pressure.
วิธีการสมัครสมัครผ่าน Email
ติดต่อHR Team (คุณแพร, คุณนท)
FastShip Co,. Ltd.
Location: Fastship Headquarters, 1/269 Chaeng Watthana 14 Yaek Mu Ban Rung Arun
แขวงทุ่งสองห้อง เขตหลักสี่ กรุงเทพมหานคร 10210
สถานที่ปฏิบัติงานแขวงทุ่งสองห้อง เขตหลักสี่ กรุงเทพมหานคร
วิธีการเดินทางDirections:
- By Pink Line MRT: Get off at Chaeng Watthana 14 Station, take the exit towards Big C, and then take a motorcycle taxi (approximately 15 THB).
- By BTS (Green Line Extension): Take the BTS Green Line (Khu Khot Extension) to Wat Phra Sri Station, transfer to the Pink Line MRT, and get off at Chaeng Watthana 14 Station.
- By MRT (Blue Line): Take the MRT Blue Line to Bang Sue Station, transfer to the Red Line SRT to Lak Si Station, then transfer to the Pink Line MRT and get off at Chaeng Watthana 14 Station.
- By MRT Purple Line: Take the MRT Purple Line and transfer to the Pink Line MRT at Government Center Nonthaburi Station, then get off at Chaeng Watthana 14 Station.
- By Car: Parking is available on-site free of charge.