รายละเอียดงานResponsible for designing, developing, and delivering soft skills training for employees in the retail business, such as sales skills, communication, customer service, problem-solving, teamwork, and basic leadership, with the goal of enhancing service quality and creating a positive customer experience.
• Design & Develop Training Programs: Create and deliver soft skills training (e.g., sales, communication, customer service, teamwork, leadership) and develop core learning programs with updated content and materials.
• Training Planning & Management: Conduct training needs analysis (TNA), prepare annual training plans, manage training projects and budget control.
• Evaluation & Improvement: Assess training effectiveness, follow up on post-training results, and improve service standards based on customer feedback.
• Knowledge & People Development: Manage internal knowledge resources, apply development tools, and serve as an internal trainer.
• Partner & Compliance Management: Coordinate with training partners, handle documentation with government agencies, and support other assigned tasks.
ติดต่อแผนกสรรหาว่าจ้าง ฝ่ายทรัพยากรบุคคล ชั้น5
บริษัท ฟาร์มาฮอฟ จำกัด, บริษัท โปรฟาสซิโน จำกัด
31/4 ซ.เหล่าลดา ถ.อรุณอมรินทร์ ตึก Fas-hof ซ.อรุณอัมรินทร์ 39
แขวงอรุณอมรินทร์ เขตบางกอกน้อย กรุงเทพมหานคร 10700