รายละเอียดงาน• Direct involvement in incidents or problems that cause service impact and acts as escalation point for incidents not being resolved in a timely manner.
• Works with Head of IT to establish standards and best practices for managing internal infrastructure, including network, access rights, desktops, servers, internal applications, Security System.
• To improve the quality and efficiency of support Services.
• Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures.
• Responsible for day-to-day system administration, including management of Internal network, VPN, Microsoft ActiveDirectory (AD) and system backups.
• Routine Server, Network, Check cyber security and Monitoring
• Administrator for Infra structure of customer System such as Storage, network, database, Operating System and Cyber Security
• Ensures that systems, processes and methodologies are maintained, followed to ensure effective monitoring, control and support of service delivery.
• Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures.
• Flexibility to work remotely for tasks related to the Nongkhae plant