รายละเอียดงานJob Description for Optec account manager
At Optec, client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate is required to have experience in optical fiber connectivity industry including connectivity assembler, optics fiber cabling, connector or transceiver etc. He/she should have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.
Objectives of this role
•Serve as the main point of contact in all matters related to client concerns and needs in Thailand site
•Build and strengthen client relationships to achieve long-term partnerships
•Maintain accurate client records, keeping track of any contract updates and renewals
•Work with engineering and other internal teams to develop strategic marketing plans and ensure KPIs are being met
•Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Responsibilities
•Handle inquiries and requests from customers and address their needs
•Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
•Meet regularly with other team members to discuss progress and find new ways to improve business
•Generate progress reports for clients and senior leaders within the organization
•Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
ติดต่อคุณอริสรา เชยบุญช่วย
Kam Yuen Precision Technologies (Thailand) Co.,Ltd.
802 หมู่ที่ 1 Hi-Tech Industrial Estate
ตำบลบ้านเลน อำเภอบางปะอิน จังหวัดพระนครศรีอยุธยา 13160