รายละเอียดงาน-Oversees all guest services operations, including front desk, reservations, concierge, bell staff and transportation services to ensure quality and guest satisfaction.
-Manage, trains and develop the front desk team to be professional services
-To act as a duty manager for the hotel, ensuring all guests are satisfied, both internal and external.
-Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
-Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skill development.
-Maintains a detailed knowledge about the hotel's services and hours of operations.
-Take reservations using the hotel reservation system, ensuring maximum occupancy and rates are obtained.
-Meets and greets all regular returns guests, VIP and guests of the hotel, makes them impression with our special services.
-Evaluate guest satisfaction levels with a focus on continuous improvement to ensure that services meet customer specifications.
-Handles all guests complaints and monitors our guest history files.
วิธีการสมัครWe are looking for experienced professionals who are self-motivated, passionate about the hospitality industry and excellent team players with a "can do" attitude to join our resort.
If you are a qualified candidate who is interested in joining the team, please send your updated CV to email
For more information; please call 038-194699 Ext.810,811 (Human Resources Department)
วิธีการเดินทางRESORT LOCATION:
The resort is conveniently accessible from Bangkok Suvarnabhumi Airport, and U-Tapao Airport. A short drive away from Bangkok, Pattaya is the perfect destination for a weekend beach retreat.
The resort is located:
2 hours by car from Bangkok
1.5 hours by car from Bangkok Suvarnabhumi Airport
30 minutes by car from Pattaya’s U-Tapao Airport
15 minutes by car from downtown Pattaya
MASON sits on a beachfront location, on a quiet and hidden section of Pattaya Bay called Na Jomtien Beach. It is located between and within short distance of Pattaya’s vibrant city, and a peaceful local fisherman community area.