รายละเอียดงาน- Drive strategic initiatives at regional level by working closely with local markets and various business functions to deliver business impact in growth, profitability, and efficiency
- Work closely with local markets to identify opportunities and gaps, review problem statements, and generate useful solutions on regional strategic initiatives
- Project management responsibilities including supporting teams in driving initiatives on a regional level
- Apply data analytical skills and analyze complex datasets using SQL, Excel, and uncover key trends and insights to identify listings and violations within the Shopee content ecosystem mitigate risk for the platform and ensure good user experience
- Design and maintain dashboards, trackers, and reports to monitor KPIs and measure progress toward strategic goals
- Act as a data-driven consultant, advising teams on strategic direction and sustainable operational improvements
- Work with product team to support the development of features and models to drive automation and more effective content governance
- Design and review operational processes to drive agent productivity and quality improvements of content moderation
- Manage the rollout and adoption of initiatives and features, including writing requests, coordinating with regional stakeholders, developing training material, reporting and tracking of impact