รายละเอียดงานSales and Service
Set annual sales targets for the upcoming year.
Maintain and strengthen relationships with existing customers.
Develop and introduce new products, achieving successful sales with customers.
Conduct the annual customer satisfaction survey.
Coordinate with relevant departments to resolve customer complaints and respond within 7 working days.
Sales Activities and Document Approval
Review and approve sales documents, quotations, and customer-specific pricing.
Monitor product deliveries to ensure compliance with customer requirements.
Collect customer requirements and forward them to relevant departments for action.
Follow up on overdue payments.
Prepare monthly sales performance reports.
Control departmental expenses within the approved budget.
Plan and manage work systems and processes for efficiency.
Identify root causes of issues and implement solutions within the team.
Assess, coach, and develop team members to enhance capabilities.
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