รายละเอียดงาน- Identify business objective, pain point and analyze business requirements from stakeholders and end-users - Develop Business Requirement Documents (BRD) and other project-related documentation - Identify IT requirements and propose suitable IT solutions - Facilitate communication and decision-making between business users, technical teams, and vendors - Plan and manage User Acceptance Testing (UAT) to ensure solution quality and alignment with requirements - Support system transition from project phase to live operations - Work closely with and report to the IT/Digital Management Team - Other related duties as assigned.