รายละเอียดงานKey Responsibilities :
- Supervise preventive maintenance and assign works to team.
- Control incidents within SLA and ensure adequate processing capacity and efficiency to support system operations.
- Support system configuration in compliance with security standards to maintain system integrity and safety.
- Identify and resolve system issues arising from software, hardware, network, and database malfunctions, ensuring uninterrupted service.
- Collaborate with consortium, vendors and customers to support work that relates to project.
- Summarize and report incident to customers.