รายละเอียดงานJob Definition:
- Manage all Quality Assurance activities to achieve company and customer targets
- Manage and maintain the Quality System
- Take accountability to achieve own unit targets
Job Responsibilities:
1. Quality Assurance
- Ensure customer and end-user complaints are investigated, followed up, and preventive actions are implemented to prevent recurrence
- Maintain the nonconformance process and ensure effective investigation and corrective / preventive actions
- Monitor and track nonconformance and complaint trends for continuous improvement
2. GMP & ISO 22716
- Lead, maintain, and follow up procedures and working processes to meet GMP & ISO 22716 requirements
- Review procedures, work instructions, SOPs, and forms in accordance with actual operations
- Monitor and provide GMP and personal hygiene training to COSMAX members and outsource personnel
3. Quality System
- Lead, establish, maintain, and follow up quality systems such as GMP, ISO 22716, ISO 9001, Halal, and other quality systems
- Lead and follow up internal and external audits, including customer audits
- Prepare and provide audit-related documents such as audit check sheets, procedures, forms, QI, and records
- Ensure and maintain the document control management system to support operations of various departments
- Provide documents and support auditors, visitors, and customers during factory audits
4. Quality Training and Improvement
- Initiate quality improvement programs
- Train employees on critical quality variables related to their responsibilities