รายละเอียดงาน• Oversee daily air and sea export operations, ensuring efficiency and compliance.
• Manage end-to-end logistics processes with shipping lines, customs brokers, trucking companies, carriers, overseas agents, and 3PL providers.
• Lead, mentor, and develop the operations team to achieve high performance.
• Resolve complex customer issues, escalations, and complaints in a timely manner.
• Drive sales channels and build long-term customer relationships to support business growth.
• Ensure proper completion and submission of required licenses, legal forms, and business documentation.
• Monitor and track shipments, providing timely updates to clients and internal teams.
• Improve workflows, cost efficiency, and service quality.
• Collaborate with internal departments and overseas branches to align operations.
• Maintain accurate shipment and transaction records.
• Prepare and present reports on KPIs, service performance, and customer feedback.
• Take a hands-on role in shipment processes (documentation, manifests, invoicing, costing) when required.
• Handle ad hoc administrative or operational tasks as assigned.
Job summary
Oversee end-to-end air & sea freight, ensure compliance, Lead teams, optimize operations, and drive customer satisfaction.
- We are a publicly listed company based in Taiwan with a strong and growing presence in Thailand. As we continue to expand, we are looking for high-caliber professionals to join our dynamic team.
- Woking Location: Prawet District, Bangkok