รายละเอียดงาน• Lead end-to-end system analysis & design for retail mobile banking
• Prepare technical documentation (FSD, SRS, user stories, acceptance criteria)
• Define API specifications & system integrations (internal + third-party)
• Establish Non-Functional Requirements (NFRs) (performance, scalability, availability)
• Collaborate with QA on performance testing, SLAs, and monitoring
• Design back-office systems to support operations and customer service
• Ensure compliance with BOT regulations, PDPA, and security standards