รายละเอียดงาน1.Formulate and implement the company/factory’s quality policies, objectives, and strategies, including reviewing quality management documentation.
2.Lead the handling of major customer complaints, manage the analysis and resolution of critical quality issues, establish long-term corrective mechanisms, and train and develop personnel in quality management.
3.Establish, implement, and improve the customer complaint response system within the factory.
4.Plan, organize, and lead factory quality improvement activities to enhance quality management and continuously reduce the factory’s quality-related costs.
5.Establish, implement, and maintain the factory’s quality management system and environmental management system, and continuously improve them.
6.Lead the audit and quality management of key suppliers, including resolving critical supplier quality issues.