รายละเอียดงาน1. Analyze organizational and departmental training needs and develop appropriate learning solutions.
2. Develop training materials, user manuals, standard operating procedures (SOPs), and learning resources for organizational systems and processes.
3. Design, maintain, and update Training Matrices and Skill Matrices to support employee competency development.
4. Deliver internal training programs and facilitate learning activities as an in-house trainer.
5. Coordinate with internal stakeholders and external training providers to ensure effective training implementation.
6. Drive the adoption of new learning technologies, including AI-powered tools and digital learning solutions, to enhance organizational capability and learning effectiveness.