รายละเอียดงานJob Responsibilities :
- Provide IT infrastructure, system, network, hardware, software, and application support for office and manufacturing operations.
- Maintain and troubleshoot LAN/WAN, switches, routers, firewalls, wireless network, Windows Server, Linux/Unix, VMware, Active Directory, antivirus, and related IT systems.
- Manage user accounts, access rights, password policies, patch updates, security settings, and system configurations.
- Support IT security activities such as vulnerability management, antivirus management, access control, and security compliance.
- Provide application support, including incident management, change management, troubleshooting, and coordination with vendors or related teams.
- Support shop floor and manufacturing systems by troubleshooting hardware and application issues to ensure smooth production operations.
- Coordinate with production, engineering, maintenance, business users, local IT, regional/global IT teams, and third-party vendors.
- Support IT hardware and application procurement processes, including requirement clarification, vendor coordination, delivery follow-up, and cost control.
- Participate in local, regional, and global IT projects as assigned.
- Prepare technical documents, system records, support reports, and other related IT operation documents.
- Propose improvements to IT infrastructure, system performance, security, and operational efficiency.
- Perform other IT-related duties as assigned.