กลุ่มบริษัทสยามพิวรรธน์

ดูรายละเอียดบริษัท

Hostess @ Blue by Alain Ducasse Restaurant

7 ส.ค. 69

สถานที่ปฏิบัติงาน

เขตคลองสาน กรุงเทพมหานคร

เงินเดือน

ตามประสบการณ์

อัตรา

1 อัตรา

สมัครงาน

สนใจ

แชร์

รายละเอียดงาน

- To ensure all teams have up to date information prior to each service - To answer the telephones promptly, courteously and following the relevant judging standards - To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director - To pass all special guest requirements to the relevant department required to act upon them - To accurately take and process all cancellations and amendments - To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival - To accurately file all correspondence relating to reservations processed - To welcome guests with warmth and courtesy according to required standards - To assist guests with their belonging and ensure that they are returned without delay - To observe and to anticipate guest?s needs Glean personal and relevant information relating to VIP guests - To support the management ensuring a smooth, pleasant and efficient service - To use up selling techniques to exceed guest expectations and increase revenue - To ensure that the manager is kept informed of all guest comments and complaints - To create personalised menu - To assist with the service when required in the lounge and restaurant ? offering a knowledgeable and friendly service. - To revise floor plan and check floor is set correctly - To use the booking sheet to check name, and refer to guests appropriately - To escort guests to their allocated table in warm and genuine manner - To set up and to maintain a nice working area - To follow opening / closing duties to required standards - Other duties as assigned by superiors

คุณสมบัติผู้สมัคร

Thai nationality
High school graduate or equivalent vocational training certificate
Previous experience in similar role 2-3 years in Michelin Star Restaurant, five stars hotel or fine dining restaurant
Customer care skills
Ability to work under pressure Autonomy & initiative
Ability to handle a complex and multi-faceted role
Excellent level of English