1.Provide information and respond to inquiries regarding the clinic’s products, services, and other relevant details through various communication channels such as call-in, Facebook, Instagram, Line, and email, ensuring timely and comprehensive support for both Thai and international patients.
2.Handle and resolve initial issues for patients and coordinate with relevant departments to ensure proper follow-up.
3.Manage appointment bookings for medical consultations and treatment services.
4.Prepare reports and maintain daily appointment records across all communication platforms.
5.Offer consultation and professional advice regarding treatment options of interest to patients, while providing additional recommendations to ensure suitability and optimal benefits.
6.Prepare and maintain patient records and accurately input data into the clinic’s system.
7.Possess a clear understanding of treatment methods, procedures, and expected outcomes, while applying effective communication skills and consultation techniques to obtain essential information that supports patient care.
**Work schedule includes two shifts: 09:00 AM–07:00 PM and 09:00 PM–08:00 PM**
แขวงสีลม เขตบางรัก กรุงเทพมหานคร