Nov 23, 2021

System Development and Customer Service Building

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Khlong Toei, Bangkok

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Job Descriptions
INSEE is searching for candidate who experienced in role of Customer Service project improvement, CS Center capability building toward the system, and CS Center knowledge training. To develop system to improve efficiency, cost, service level of product quality including customer service satisfaction to ensure smoothly operations. What you will do - Analyze dispatching process / tools to support ready-mixed concrete delivery in order to build customer satisfaction - Develop system and re-engineering to improve efficiency, lower costs, service level and product quality of concrete - Perform project management, analytics, and measure to ensure milestones are met and deliverables achieved - Coordinate and report with related teams to analyze project results and performance - Set up ready-mixed concrete dispatching training plan, target group and roll out ready-mixed dispatching courses training including develop training courses - Work closely with Senior Area Manager and HR to ensure that Order Taker, Dispatcher and CDS Supervisor reach the competency - Perform other related duties as assigned
Qualifications
  1. Bachelor Degree of Business Administration or related fields
  2. At least 5 years of working experience in Dispatching Centre
  3. Familiar in CDS work process and customer needs /requirements
  4. Skilled in project management and process improvement.
  5. Knowledge of RMX Distribution basic level
  6. Knowledge of RMX Dispatching logic system
  7. Able to move/relocate to new SCCO office at ITSC at Pathum Thani
How to apply
  • สมัครผ่าน JobThai.com (Click Apply Now)
  • สมัครผ่านเว็บไซต์
  • ส่ง Resume มาที่ E-mail
  • Contacts
    Khun Bundarik Suwannatat (K. Mean),
    Siam City Cement Public Company Limited
    3rd, 10th, 12th Floor, Column Tower no.199 Ratchadapisek Rd.,
    Khlong Toei Khlong Toei Bangkok 10110
    Tel. : 02-797-7000 ext. 7211 (คุณมีน)
    Email : siamcitycement_199@trustmail.jobthai.com (Email for job application & inquiry)
    Fax : 02-663-1823
    Location
    สามารถย้ายไปปฏิบัติงานที่ จ.ปทุมธานี ได้ในปี 2021
    Khlong Tan Khlong Toei Bangkok
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