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บริษัท อเด็คโก้ เพชรบุรีตัดใหม่ จำกัด

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Apr 26, 2024

Operations Executive (Activation) (1-year contract)

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Khlong Toei, Bangkok

salary iconเงินเดือน
salary icon24,000 - 25,000
number of positions iconอัตรา
number of positions icon2
wfh iconWork from Home
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Job Descriptions
● Responsible for Customer Application Verification, Software Activation, Account Creation and Menu sync activities on daily basis for POS services , to help customer can start using POS service fast, smooth and best experience ● Work together with team and Freelance member to meet target SLA, achieve maximum productivity and Zero error ● Manage and execute operations according to established systems or processes, ensuring smooth implementation in accordance with service level agreements (SLA). ● Identify and summarize the root cause of any issues that might occur, find solution and escalate to team leader if required. ● Measure and summarize performance of responsible tasks in numerical terms, providing insights for team leaders to identify areas for improvement. ● Provide Team and individual performance information to Managers, Assistant Manager and Members in weekly basis. ● Design and improve SOP/Process for Activation activities related workstream to maintaining an operational excellences through nationwide POS users ● Analyze and leverage the data and create the effective weekly and monthly report that be able to identify key success or fail factor with result driven. provide the data-driven solution or option ● Collaborate with Sales, Marketing, CS, Incubation and Supply-chain team to develop long-term solution building up POS Customer best experience and operational performances ● Perform other duties and special assignments as required.
Qualifications
  1. Bachelor's degree in a relevant field is preferred.
  2. Work experience in Operations Management, Project Management, or related roles.
  3. Emphasize the importance of measuring Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and work quality.
  4. Detail-oriented with excellent communication and coordination skills.
  5. Skilled in data analysis, proposing development strategies, troubleshooting, and taking action.
  6. Problem-solving attitude, solutions-oriented
  7. Proficiency in Excel, Google Sheets, Google Slides and PowerPoint
How to apply
1. ส่งใบสมัครทาง E-Mail ของบริษัท 2. สมัครงานผ่าน JobThai 3. ส่งจดหมายสมัครงาน 4. ติดต่อสมัครงานผ่านเจ้าหน้าที่ที่โพสต์โดยตรงทางโทรศัพท์ เวลาทำการ: จันทร์ - ศุกร์ 9:00 น. - 18:00 น.
Contacts
Khun Piyapat
บริษัท อเด็คโก้ เพชรบุรีตัดใหม่ จำกัด
Tel. : 080-943-2919
Email : adecco144_1219@trustmail.jobthai.com (Email for job application & inquiry)
Website : http://www.adecco.co.th
Location
อาคาร T1
Phra Khanong Khlong Toei Bangkok
Application Methods
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