Job Descriptions1. Achieves quality assurance operational objectives.
2. Preparing and completing action plans and customer-service standards.
3. Identifying and resolving problems Completing audits and determining system improvements.
4. Develops quality assurance plans by conducting hazard analyses.
5. Identifying critical control points and preventive measures.
6. Monitoring procedures, corrective actions, and verification procedures.
7. Validates quality processes by establishing product specifications and quality attributes.
8. Writing and updating quality assurance procedures.
9. Maintains and improves product quality and surveillance audits; investigating customer complaints.