บริษัท ซิมโฟนี่ คอมมูนิเคชั่น จำกัด (มหาชน)

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Aug 2, 2025

NOC, Manage Service[Network,Security, Cloud]

Location

Chatuchak, Bangkok

Salary

ไม่ระบุ

Vacancies

N/A

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Job Descriptions

Responsibilities :- - Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact - Perform monitoring add on service ex. system, cloud, security - Inform Service desk to log ticket, perform ticket status tracking and escalation for incident management process - Perform troubleshoot and resolve network, cloud, security first level incident within SLA - Other duties as assigned

Qualifications

Bachelor's Degree or higher in Computer, Telecom Engineering or related fields
2-6 years in computer network/ IT Helpdesk/Internet Broadband experience
Solid knowledge of IT Infrastructure, LAN & WAN, Ethernet, MPLS, FTTx
Experience with supporting IP services (TCP/IP, IPv4, IPv6, VPN, QOS, SDN, SNMP, VOIP)
Experience with CISCO and Juniper, switches, routers
Enthusiastic, can-do attitude, service minded
Good command of English
**Can work as a shift 24/7