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บริษัท ยูโร ครีเอชั่นส์ จำกัด (มหาชน)

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Jul 18, 2025

Customer Service Support - BTS เอกมัย

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Phra Khanong, Bangkok

salary iconSalary
salary icon20,000 - 25,000 THB
number of positions iconVacancies
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Job Descriptions
Working Location : near BTS Ekkamai : 1 Position Working Hour: Monday - Friday (09:00 am - 18:00) and every Saturday (9:00 am - 12:00) Day off: Every Sunday and last Saturday of the month Responsibilities : 1. Support Delivery & Installation Operations - Assist in scheduling and coordinating delivery and installation appointments with customers. - Monitor and follow up daily progress to ensure smooth operations and on-time service. - Prepare and update documents or reports related to delivery and installation. - Coordinate with warehouse, installation team, and logistics to ensure readiness and issue resolution. 2. After Sales Service Support - Act as the first point of contact for customer inquiries, claims, and complaints related to product delivery or installation. - Record and follow up on customer issues to ensure timely resolution and customer satisfaction. - Coordinate with sales, technical, and service teams to support complaint handling and service execution. - Update service records and maintain customer service logs accurately. 3. Communication & Coordination - Communicate clearly and professionally with customers via phone, email, and internal systems. - Assist in developing FAQs or guidelines for internal use to improve customer handling efficiency. - Provide feedback from customers to help improve service processes and internal communication. 4. Administrative & Process Improvement Tasks - Support any project related to after-sales service improvement or company service strategy. - Assist in preparing regular service reports or data for management review. - Support team in maintaining proper filing and documentation systems related to customer service and logistics.
Qualifications
  1. Bachelor’s Degree in any field.
  2. Minimum 1-2 years of experience in CRM or Customer Service, specifically in after-sales and planning functions.
  3. Experience in the Furniture Business or High-End Industry is a strong advantage.
  4. Proficiency in English and computer applications.
  5. Service-oriented mindset with a “can-do” attitude.
  6. Ability to work independently and effectively as part of a team.
BenefitsSee all Benefits.
How to apply
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  • สมัครด้วยตนเอง
    • Contacts
    HR Department
    บริษัท ยูโร ครีเอชั่นส์ จำกัด (มหาชน)
    1050 ซอยสุขุมวิท 66/1 ถนนสุขุมวิท
    Phra Khanong Tai Phra Khanong Bangkok 10260
    Tel. : 02-744-9624-5
    Email : lightstyle_114@trustmail.jobthai.com (Email for job application & inquiry)
    Fax : 02-744-9631
    Website : http://www.eurocreations.co.th
    Location
    Phra Khanong Tai Phra Khanong Bangkok
    Directions
    - สำนักงานใหญ่: BTS อุดมสุข - Showroom Thonglor Gallery: ทองหล่อซอย 5 (BTS ทองหล่อ) - Showroom Natuzzi: สยามพารากอน (ชั้น 3) - Showroom CDC: เลียบทางด่วนรามอินทรา - Showroom Technogym: เอกมัย
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    Tel: 02-480-9999
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