May 15, 2025

Field Operations Technician

Location

Bangkok

Salary

18,000 - 30,000 THB

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Job Descriptions

Execute hardware support tasks and data center MACs (Moves/Adds/Changes) such as device labeling, cabling, power/network connectivity, and troubleshooting.

Follow safety, security, and data protection protocols. Promptly report violations and maintain accurate logs.

Maintain asset management procedures and support audit compliance through clear documentation and daily tracking.

Provide smart-hands assistance at local sites within SLA timeframes.

Monitor and report on service availability, system performance, and resource utilization.

Operate tools and software used in data center environments (e.g., Windows/Linux systems, SSH, RDP, Putty, DCIM platforms).

Assist with equipment receiving/shipping and return material authorization (RMA) processes.

Perform routine cleaning and maintenance of cabinets, racks, and work areas.

Participate in rotating shifts, including overnight, weekends, and holidays.

Travel to other sites for deployment or service support when necessary.

Qualifications

Bachelor’s degree in a related field or equivalent practical experience (minimum 1 year in IT support or related technical roles).
Basic understanding of network systems, servers, and operating systems (including TCP/IP protocols).
Comfortable using hand tools and working in physically challenging conditions (e.g., lifting up to 50 lbs, working at height or in confined spaces).
Willingness to work shifts and be on-call, including holidays and weekends.

How to apply

- Email - JobThai

Contacts

Khun Zack Heng

JDA WMS Co; Ltd.

246 Times Square Building Unit 11-01, 11th Floor,

Khlong Toei Khlong Toei Bangkok 10110

Tel. : 02-612-9454

Email : jdawms.co_16@trustmail.jobthai.com (Email for job application & inquiry)

Website : https://jdawms.com/

Location

Bangkok