NGG Group

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Jul 14, 2025

HR Manager

Location

Yan Nawa, Bangkok

Salary

60,000 - 80,000 THB

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Job Descriptions

Key Responsibilities: 1. Talent Acquisition & Onboarding - Lead end-to-end recruitment for store-level and corporate roles. - Develop talent pipeline for high-turnover retail positions. - Manage onboarding and orientation to ensure smooth integration of new hires. 2. Workforce Planning & Scheduling - Partner with Store Managers to forecast headcount needs and optimize shift scheduling. - Monitor labor costs and productivity KPIs across stores. 3. Employee Engagement & Retention - Develop and execute employee engagement programs tailored to retail staff. - Lead initiatives to reduce turnover and improve employee morale. - Manage exit interviews and analyze reasons for attrition. 4. Performance Management - Implement and maintain performance appraisal systems for retail staff. - Coach Store Managers and Supervisors in managing performance, setting KPIs, and giving feedback. 5. Training & Development - Oversee training programs for retail roles (e.g., sales, cashier, customer service). - Collaborate with L&D to design and deliver retail-specific development programs. 6. HR Operations & Compliance - Ensure accurate employee records, timekeeping, and payroll coordination. - Ensure compliance with labor laws, company policies, and health & safety standards. - Handle employee grievances and disciplinary actions in a fair and legal manner. 7. Strategic HR Projects - Lead or support retail-focused HR initiatives such as incentive programs, restructuring, or digital HR tools (e.g., HRIS, scheduling apps). - Support culture building aligned with the brand's identity and service values.

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