Job DescriptionsDuties & Responsibilities:
•To oversee, guide, and coach the service team, ensuring they follow best practices and maintain service level agreements.
•To oversee and to assist in diagnosing issues of control valve, providing technical solutions for the best benefit of customers.
•To improve the customer experience, this can include organizing work schedules, improving efficiency and ensuring prompt problem solving.
•Maintaining Customer Relationships, to monitor issues and handling customer complaints, having strong problem-solving skills to address customer concerns and identify areas for improvement.
•Managing Costs, to manage the budget related to a Company’s Maintenance & Service department effectively.
•Quality Assurance, oversees quality standards to ensure the company delivers the highest quality of control valve services and complying to all related Group Company’s quality policies.
•Additional Responsibilities:
•Safety and Environmental Issues:
•To oversee and supervise the safety and environmental issues, ensuring a safe and healthy work environment and take steps to mitigate any risks in a workplace.
Languages skills
•English : Conversational
•Japanese : None
Workplace Area: Amata City Industrial Estate Muang, Rayong
Working Hour: 8:30-17:30(Monday – Friday Saturday working: none)
ContactsHuman Resources Department
RGF HR Agent Eastern Seaboard Recruitment Co., Ltd.
4/222 Harbor Office Building, 5th Floor, Unit 5A04, Moo.10 Sukhumvit Road,
Thung Sukhla Si Racha Chon Buri 20230