JobThai
Jul 31, 2025

Customer Service (Part-time for online sales channels)

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Vadhana, Bangkok

salary iconSalary
salary icon100 บาท/ ชม.
number of positions iconVacancies
number of positions icon1
hybrid work iconHybrid Work
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Job Descriptions
- Utilize strong interpersonal skills to effectively communicate with customers, ensuring their satisfaction and loyalty to our brand and addressing customer inquiries and concerns with a friendly and professional demeanor. - Employ your sales skills to identify opportunities for upselling and cross-selling, maximizing revenue while enhancing the customer experience. - Coordinate with logistics team to ensure accurate and timely processing of orders. - Handle order processing, returns, exchanges, and payment-related issues. - Monitor and respond to customer reviews and feedback on all e-commerce platforms. - Develop customer engagement strategies, such as loyalty programs, membership benefits, and personalized follow-ups to drive sales. - Collaborate with team members to continuously improve the customer service process and share best practices.
Qualifications
  1. Bachelor’s degree in Business, Marketing, Communications, or a related field.
  2. 1-3 years of experience in customer service.
  3. Strong knowledge of marketplace platforms (LAZADA, Shopee) and LINE Official Account is a plus.
  4. Excellent communication skills in Thai and English (both written and spoken).
  5. Strong problem-solving skills and the ability to multitask in a fast-paced environment.
  6. Passion for health, wellness, and cannabis-related products is a plus.
How to apply
ส่ง resume ทาง Email
Contacts
คุณณิญาพัณณ์
บริษัท ทรอปิคอล บลูม จำกัด
333/16 อาคาร ยูไนเต็ด ทาวเวอร์ ชั้นที่10 ซอยสุขุมวิท 55 (ทองหล่อ)
Khlong Tan Nuea Vadhana Bangkok 10110
Tel. : 099-696-2690
Email : tropicalbloom__04@trustmail.jobthai.com (Email for job application & inquiry)
Location
With a strong presence across multiple sales channels—including our website, LAZADA, Shopee, LINE Official Account, and in-store locations—we are dedicated to delivering exceptional customer service and ensuring a seamless online shopping experience. We are seeking a highly motivated Customer Service Agent (part-time) to manage and optimize our online sales channels while providing top-tier customer support. This role requires customer service skills to enhance customer satisfaction and drive sales.
Khlong Tan Nuea Vadhana Bangkok
Directions
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