บริษัท แคร์เน็ต อินเตอร์เนชั่นแนล จำกัด

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Aug 1, 2025

System Administrator

Location

Bang Kho Laem, Bangkok

Salary

38,000 - 42,000 THB

Vacancies

Hybrid Work

Online Interview

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Job Descriptions

• Handle and resolve escalated issues related to Microsoft 365 services from Tier 1-2 support. • Perform basic support &troubleshooting for Outlook, Teams, OneDrive sync, SharePoint online, Intune and Azure AD. • Support user onboarding/offboarding tasks, including license provisioning and email setup. • Manage and support MFA registration, password resets, and conditional access issues. • Manage, monitor and support Hybrid cloud environment and Windows 10/11 and mobile device endpoints across the organization. • Maintain Firepower Firewall and Palo Alto Firewall including setting security policies and troubleshooting • Collaborate with Microsoft Support and related team to resolve complex incidents and service disruptions. • Assist in reviewing alerts from Microsoft Defender for Endpoint and escalate when needed. • Develop and maintain internal Knowledge Base articles and user documentation. • Provide training and technical guidance to Tier 1 support teams and end users. • Coordinate with Security and Infrastructure teams to ensure system stability, endpoint security, and compliance with organizational standards. **Have skills Microsoft365, Microsoft Defender**

Qualifications

Male or female, 30-40 years of age.
Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
4–5 years of experience in IT Support, System Administration, or Microsoft 365-focused roles.
Hands-on expertise in Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive and Azure Active Directory.
Proficient in Microsoft Endpoint Manager (Intune) for mobile and Windows device management.
Experience with Microsoft Defender for Endpoint: threat protection, attack surface reduction and security baselines.
Ability to work flexible.
Can communicate in English
Service-mind and interpersonal skill is a must.
Contract 1 Year. (renewable)