Job Descriptions1. Manage and develop relationships with key HORECA clients including restaurants,
canteens, catering businesses, food shops, supermarkets, and hotels.
2. Set sales targets and action plans by customer, product, monthly/quarterly/yearly basis
and monitor achievement.
3. Coordinate and manage orders and customer data to ensure accuracy and proper
alignment with internal procedures.
4. Build strong client relationships and ensure excellent service delivery aligned with
company standards.
5. Serve as the key liaison between clients and the internal team to ensure effective
communication and service quality.
6. Provide product information and updates to customers and support in solving problems
to ensure customer satisfaction.
7. Collect customer feedback and market intelligence for further analysis and improvement.
8. Analyze sales performance and provide insight reports, forecasts, and suggestions to
senior management for business decisions.