Job DescriptionsBusiness type: Logistics
Working days: Mon to Fri
Working Time: 08:30-18:00
Location: Bangna Bangkok
Employment Type: Full-time (Work permit provided)
Job Description
- Manage and coordinate freight forwarding operations (both import and export) to ensure smooth and timely shipments.
- Handle customer service tasks by providing accurate information, responding to inquiries, and resolving issues in a professional manner.
- Develop and maintain strong relationships with customers, carriers, and vendors to ensure high service satisfaction.
- Prepare and follow up on quotations, pricing, and sales proposals to potential and existing clients.
- Monitor shipment progress and proactively communicate with stakeholders about delays, documentation, or other operational matters.
- Identify and pursue new business opportunities to expand the company’s customer base and sales revenue.
- Assist in preparing sales reports, forecasts, and performance analysis for management.
- Stay updated on market trends, regulations, and competitors within the freight forwarding industry.
- Supervise and support junior staff to ensure high performance and professional development.
**Open for Korean nationality only**