บริษัท ดีเอชแอล ซัพพลายเชน (ประเทศไทย) จำกัด (DHL Supply Chain (Thailand) Ltd.)

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Aug 1, 2025

Customer Service Officer (at eWTP Thailand Duty Free Zone)

Location

Bang Pakong, Chachoengsao

Salary

25,000 - 40,000 THB

Vacancies

Online Interview

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Job Descriptions

- Principle liaison for the business partner contract between Thailand and APAC countries - Transport Order Management - Premium freight/adhoc shipment management - Shipment visibility & proactive event management - In-Transit material management; - Responsible for monitoring, tracking, and analyzing effective route of each type of carriers provide by forwarder and carriers. - Consolidate data from multiple sources and generates daily/weekly report. Issue daily, weekly, monthly forecasting to support business. - Provide effective reports total average transit time and distribution to management. - Alter and track to customer within the decision time. - Coordinate and interact with forwarder, Customer, transportation and system configuration to support business request. - Fright invoice audit and payment with claim support - Planning dispute resolution and push back on issues - Support carrier incidents management and escalation

Qualifications

At least 1 years working experiences in Logistics or Warehousing, 3PL, 4PL and Import/Export background
Good communication both in Thai and Chinese required
Able to communicate in English is desirable
PC Literate, Power Point, MS Excel is a must
Able to work in shift timing base on manager request shift (To be adjusted base on manager)
Able to work at eWTP Thailand Duty Free Zone, Chachoengsao require