- Support user for M365 product
- Microsoft Office 365 Install and troubleshooting.
- Coordinate with relevant parties to resolve the end-user problem.
- Logging and follow up tickets.(Base on customer's tools)
- Generate ticket reports based on the Customer tools.
- The related ICT task as assign.
Qualifications
Bachelor's Degree in Computer Science, Information Technology, and related fields.
Male Age 23-30 years.
Be familiar with Ticket process, Internet, Network, and Computer troubleshooting.
Good customer service mind and customer relationship creation.
At least 1-year experience in IT Support function or related.