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บริษัท ไทยรุ่ง พาร์ทเนอร์ส กรุ๊ป จำกัด

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รับสมัครด่วน
Aug 1, 2025

Senior Customer Relations Officer

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Khlong Toei, Bangkok

salary iconSalary
salary iconBased on company’s structure
number of positions iconVacancies
number of positions icon3 อัตรา
hybrid work iconHybrid Work
online interview iconOnline Interview
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Job Descriptions
- Provide professional and timely customer service via website, social media platforms (e.g., Facebook, LINE), inbound and outbound calls, and email. - Resolve customer inquiries, issues, and complaints efficiently, ensuring a positive experience. - Coordinate directly with customers to gather information, confirm rental needs, and facilitate car booking inquiries. - Communicate with car owners to confirm availability and rental terms. - Check and verify car stock before finalizing any bookings to ensure real-time accuracy of vehicle availability. - Coordinate with internal teams and car owners to manage fleet readiness. - Prepare and maintain daily and monthly booking summaries and transaction logs. - Generate detailed commission reports for car owners
Qualifications
  1. Bachelor’s degree in Business Administration, Communications, or related field.
  2. Minimum 2–3 years of experience in customer service, preferably in car rental, transportation, or e-commerce platforms.
  3. Strong interpersonal and communication skills (both verbal and written).
  4. Experience handling service via social media and call platforms.
  5. Good analytical and organizational skills with attention to detail.
  6. Proficiency in Microsoft Office (Excel, Word).
  7. Ability to work under pressure and handle multiple tasks efficiently.
  8. Service-minded, proactive, and solution-oriented.
  9. Able to work as shift
  10. Work location : Eazy Car Office (Sukhumvit Office - BTS Asoke)
BenefitsSee all Benefits.
How to apply
หน่วยงานสรรหาทรัพยากรบุคคลกลาง Line: trgrecruit E-mail: recruit@thairunggroup.co.th Facebook: Thairung Partners Career tiktok: trpcareer สอบถามรายละเอียดเพิ่มเติมได้ที่ ฝ่ายทรัพยากรบุคคล โทร. 086-341-6772 , 086-945-1598
Contacts
ฝ่ายทรัพยากรบุคคล
บริษัท ไทยรุ่ง พาร์ทเนอร์ส กรุ๊ป จำกัด
Tel. : 092-664-1566
Email : hrthairunggroup_139@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.thairunggroup.co.th
LINE ID: trgrecruit
Location
As a Senior Customer Relations Officer, you will play a key role in ensuring a seamless rental experience for both car renters and car owners on Drivemate’s platform. You will manage customer interactions across multiple channels, oversee the booking process, verify car availability, and ensure accurate reporting. This position is critical in maintaining high customer satisfaction and operational excellence for both short-term and long-term rental services.
Khlong Toei Khlong Toei Bangkok
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