Oct 20, 2020

Technician coffee system

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Business / Industry is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands. The team is looking for members who think fast and act quickly to the dynamic changes. Scope of responsibilities: Technician coffee system is responsible for the effective technical service to direct and indirect customers within budget. - Manages service operations to ensure adequate and professional assistance on potential and actual technical issues. - Manages a team of professionals responsible for machine installation. - Directs technical maintenance and service of machines (including managing technical issues). - Manages team of professionals responsible for replenishment process. - Is responsible for contract management by maintaining contractual SLA and KPI’s within national contracts and monitoring and reporting these to internal and external key customers (within the Retail and Professional segments). - Manages contracted 3rd party services providers. - Advices on delivery stops in case of serious incidents. - Manages claims to suppliers due to serial defects, production faults. Escalates and negotiates serial defect claims. - Guards incident process & ensures investigation. - Co sets & delivers AOP service targets. - Manages adequate follow up on equipment related issues. - Manages budget and prepares business cases for equipment improvement tasks via suppliers in order to reduce service cost or to adapt equipment. - Drives Knowledge management: Defines systems and principles for all technical documentation and information. Defines training program, ensures the right level of knowledge of all service engineers in all. - Preparation of cost estimates.
  1. Thai nationality age not over 35 years old
  2. Min diploma in Electronics or related field
  3. 3-5 yrs. experience on electronic and/or mechanical equipment technician (not computers, HD, SSD or software)
  4. Able to communicate in English
  5. High Accountability, Result-Oriented and Good Decision Making
  6. Able to travel and work up-country
  7. Good in planning and time management
- สมัครผ่าน Email
คุณภัทรชนก ธีรธิติ
Modern Ad Recruitment Co.,Ltd.
Regus Office, 23rd Floor, Bhiraj Tower, Bitec, Bangna
Bang Na Tai Bang Na Bangkok 10330
โทรศัพท์ : 062-361-5144
อีเมล : modernad_04@trustmail.jobthai.com (อีเมลนี้ใช้สำหรับการติดต่อและสมัครงาน)
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