บริษัท กลุ่ม 15 จำกัด

รับสมัครด่วน

23 มี.ค. 66

Proshop Attendant

อ.เมืองนครปฐม จ.นครปฐม

N/A

1.Greeting and providing prompt, courteous and friendly customer services in accordance with Nikanti SOP’s. 2.Maintains records of daily number of golfers and coordinate with golf operations department to ensure all guest receive a smooth and Worry-Free services. 3.Professionally answering phone call and respond to email in order to assist customers in making, altering, or canceling reservations. 4.Manage reservation system, check-in process, fee collection, and assigns tee times as well as informs guest of course rules and regulations. 5.Ensure all billing tasks are correct by collecting and recording receipt of appropriate payment; handles and records cash and credit card transactions. 6.Mange and resolved customer concerns with reservations or billing issues. 7.Records and documents any important situations immediately to supervisor. 8.Maintains the Pro Shop environment by keeping the shop neat, clean, and maintain merchandise displays with regular rotation of goods. 9.Assists guests with all their needs while in the pro shop; ensures inquiries and requests are met efficiently and professionally. 10.Ensures complaints are dealt with in a pleasant manner and report to manger. 11.Sales merchandise, maintain inventory records, and accurately reconciles cash register sales with daily sales reports. 12.Keeps updated on and provides information on upcoming promotions, tournaments and events. 13.Maintains positive professional and effective working relationships by providing exceptional customer service. 14.Performs other related duties as assigned

At least 1-2 years’ experience in customer service environment or hotel background
Bachelor's degree in Hotel and Tourism, Humanities or any related field
Fresh graduate with fast learning are also welcome
Good command in English
Ability to use Japanese language in a plus
Skill in Microsoft Office and able to using any related software
Excellent organizational skills and attention to detail
Ability to proactively anticipate and prioritize the needs of guests with strong determination to create a memorable guest experience
Knowledge of the golf game, golf etiquette and golf equipment is a plus
Able to work within opening hours (e.g., early morning, holidays, weekends)