āļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāļāļēāļâĒCo-operate with Sale Representative/Business Consultant to find out customerâs requirements, customerâs pain point, cost of operation, and make clearly understand of customerâs business process.
âĒCo-operate with Project Management team to develop the project plan and timeline to summit to customer for Professional service cost.
âĒCo-operate with Implementation team to make sure that our developed solution able to implement successfully.
âĒDesign the solution bases on customer requirements, pain point, cost, effort, and business needed to achieve customer goal and our company business goal together.
âĒDevelop Presentation slide and presenting the solution, product feature, system architecture, HW/SW base required spec., implementation plan and benefits to customer.
âĒDevelop Solution Design Diagram, System Architecture Diagram, Hardware Sizing, Software Licenses/Component, and SOW.
âĒWork as contact point person between customers and internal person to communicate about IT, Technical, and solution design.
âĒPrepare and create demonstration/POC system and scenario to show on stage with customerâs decision maker such as board management, top management, C-level, and user level as well.
âĒArrange a meeting to present the solution proposal and SOW to project management team and implementation team to make them understand and clearly before kick-off project with customer.
âĒAttend the kick-off meeting for internal and customer tobe the communicator between customer and project implementation team if they have some mistake/misunderstand point in SOW and Solution Design Document.
âĒHandle and negotiate the customerâs requirements at implementation state to ensure that it is align to our budgetary and any commitment at proposing state.
âĒUse experience and professional style to make more confident, trust, proud, and friendly when meeting with customers.
âĒWork as a member of project team for analyze and gather the most complete requirements that managed by project manager
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